Type of information we collect:
We may receive, collect, and store any information you enter on our website and social media or provide us with in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information from payment details (including credit card information), comments and feedback.
How do we collect personal information?
When you contact us, make an online payment or interact with our website or on our social media, we may collect personal information you give us such as your name, address, phone number and email address. We use Google Analytics to track user behavior for some or all of the reasons in the next paragraph.
Why do we collect personal information?
1. To update and gauge the effectiveness of our website, ads, and social media and make the necessary improvements and/or adjustments.
2. To be able to contact our visitors and users in response to questions, comments, or feedback or with general or personalized technical related information and promotional messages.
3. To process payments made to us online or to collect monies due.
4. To create aggregated statistical data to improve our promotional efforts.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may disclose or share your information with the marketing companies we use to create our website, ads, and social media. Additionally, this information may be shared with AOE staff and its Board of Directors.
How do we communicate with site visitors?
We may contact you to send you promotional and educational material, to notify you regarding your account, to troubleshoot problems with your account, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Questions and your contact information
If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at 248.848.3800 or send mail to: Advancing Organizational Excellence, 38800 Country Club Dr. Farmington Hills, MI, 48331-3439 USA
(Updated August 26, 2021)